Privacy Policy

Information We Collect

When you use our website or submit a quote request, we may collect the following information:

• Contact information: Name, phone number, email address
• Business information: Business name, trade/specialty, number of employees, estimated annual revenue
• Usage data: Pages visited, time spent on site, browser type (collected automatically via standard web analytics)

Analytics and Cookies

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use this site. Google Analytics collects information such as page views, referring URLs, approximate geographic location, device type, and browser. This data is processed by Google in accordance with their Privacy Policy and Terms of Service (policies.google.com/privacy). You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).

How We Use Your Information

We use the information you provide to:

• Process your insurance quote requests and match you with appropriate carriers
• Contact you regarding your quote or coverage options
• Improve our website and services
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

Information Sharing

We may share your information with:

• Insurance carriers: To obtain quotes and bind coverage on your behalf. This is a core part of the insurance quoting process.
• Service providers: Companies that help us operate our business (e.g., CRM, email services), bound by confidentiality agreements.
• Legal requirements: When required by law, regulation, or legal process.

Data Security

We implement reasonable security measures to protect your personal information, including encrypted data transmission (HTTPS) and secure storage practices. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at sales@nationguardinsurance.com or calling (509) 866-6294.

SMS / Text Messaging

When you submit a quote request on our website, you may consent to receive SMS text messages from NationGuard LLC. By providing your phone number and submitting the form, you agree to receive text messages related to your insurance inquiry.

• What we send: Quote follow-ups, appointment confirmations, and policy reminders related to your inquiry.
• Message frequency: Message frequency varies based on your inquiry and coverage needs.
• Opt-out: Reply STOP to any message to unsubscribe at any time. Reply HELP for help.
• Data rates: Message and data rates may apply depending on your mobile carrier and plan.
• Consent basis: SMS messages are only sent to users who submitted the quote form and consented to receive text communications from NationGuard LLC.
• No third-party sharing: We do not share SMS opt-in data or consent with third parties for marketing purposes.

To be removed from SMS communications, reply STOP to any message or contact us at sales@nationguardinsurance.com.

Contact

If you have questions about this privacy policy, contact us:

NationGuard LLC
Spokane, Washington
sales@nationguardinsurance.com
(509) 866-6294